Profile
Roojai is the leading D2C insurance provider in Thailand, specialising in motor insurance, with additional offerings in health, personal accident, and travel insurance. Founded in 2015 by Nicolas Faquet, the company differentiates itself by adopting a segmented pricing approach, which represents a shift from the broader markets’ tariff-based approach. Operating in a predominantly broker-driven market, Roojai’s direct model enables greater control over the customer journey, faster service, higher satisfaction, and lower acquisition costs.
The business operates in both Thailand and Indonesia. The core Thai insurance carrier business is supported by Mr. Kumka, a price comparison platform, and an Indonesian MGA/brokerage business. Roojai entered the Indonesian market through the acquisition of Lifepal, a local brokerage platform, which provided a strategic entry point and brand presence in the highly fragmented and underpenetrated market.